At amat4d, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have regarding your data. We are committed to transparency and to maintaining the trust that Indonesian players place in us.
These core values guide how we handle your personal information every day.
All personal data is encrypted at rest and in transit using industry-standard AES-256 encryption. Our systems are regularly audited by independent security firms.
We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with us and our trusted service providers only.
You have the right to know exactly what data we hold about you and how it is used. Request a copy of your data anytime via our support team.
You can update your personal details, adjust communication preferences, and request data deletion through your account settings or by contacting support.
We keep your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inactive accounts are subject to data purging.
Our data practices comply with international data protection standards and the regulatory requirements of our licensing jurisdiction.
This Privacy Policy describes how amat4d ("we," "us," "our") collects, uses, stores, shares, and protects personal information relating to individuals who visit our website at https://amat4d.cam or who register an account to use our betting and gaming services (collectively, "Players" or "you").
By accessing the amat4d Platform or by creating an account, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use our services.
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern the contractual relationship between you and amat4d. Where there is a conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.
The data controller responsible for the processing of your personal information is the legal entity that owns and operates amat4d, incorporated and registered under the laws of its jurisdiction. For the purposes of applicable data protection legislation, amat4d acts as the data controller in respect of all personal data processed through the Platform.
Our data protection contact details are provided at the end of this document. If you have any questions about how we handle your data, please reach out to us via the contact information listed in Section 15.
We collect and process the following categories of personal information about you:
Note on Financial Data: amat4d does not store full credit or debit card numbers on our servers. All card payments (if available) are processed by third-party PCI DSS-compliant payment gateways. We receive only tokenized references and transaction confirmation data.
We collect personal information through the following channels:
When you register an account, submit KYC documents, make deposits or withdrawals, update your profile settings, contact customer support, or participate in promotions, you directly provide us with personal information.
When you access or use the amat4d Platform, our systems automatically collect technical data such as IP addresses, device identifiers, browser type, operating system, cookies, and log files. This collection is necessary for Platform functionality, security monitoring, and fraud detection.
We may receive information about you from third-party service providers including payment processors (who confirm transaction completion), KYC verification services (who validate identity documents), fraud prevention agencies (who flag suspicious activity), and marketing analytics partners (who measure campaign effectiveness).
Where legally required for anti-money laundering (AML) or fraud prevention purposes, we may supplement your data with information from publicly available sources such as sanction lists, politically exposed persons (PEP) databases, and adverse media screening services.
We process your personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and administer your amat4d account; to authenticate your login; and to enable you to access Platform features. |
| Identity Verification | To verify your age (21+ requirement), identity, and address as part of our KYC obligations and to prevent underage gambling. |
| Payment Processing | To process deposits, withdrawals, and refunds; to verify ownership of payment methods; and to detect fraudulent transactions. |
| Service Delivery | To provide you with access to sports betting, live casino, slots, togel, and other games; to settle bets; and to credit winnings to your account. |
| Fraud Prevention | To monitor for suspicious activity, detect multiple accounts, identify collusion, prevent money laundering, and protect amat4d and other Players from fraud. |
| Regulatory Compliance | To comply with legal obligations under anti-money laundering (AML), counter-terrorist financing (CTF), and gaming license regulations. |
| Customer Support | To respond to your inquiries, resolve disputes, assist with technical issues, and provide 24/7 Indonesian-speaking support. |
| Responsible Gaming | To monitor betting patterns that may indicate problem gambling; to enforce self-exclusion; and to apply deposit, loss, and session time limits. |
| Marketing | To send you promotional offers, bonus notifications, and Platform updates via email or SMS (where you have consented to receive such communications). |
| Platform Improvement | To analyze usage patterns, conduct A/B testing, improve user experience, develop new features, and optimize Platform performance. |
Purpose Limitation Principle: We only use your personal data for the specific purposes listed above. We will not use your data for unrelated purposes without first obtaining your consent or unless otherwise required by law.
Under applicable data protection laws, we are required to have a lawful basis for processing your personal information. We rely on the following legal grounds:
Processing is necessary to perform our contract with you (the Terms & Conditions). Without processing your personal data, we cannot register your account, process transactions, provide gaming services, or fulfill our obligations under the contract.
Processing is required to comply with legal and regulatory obligations, including KYC / AML laws, tax reporting requirements, gaming license conditions, and court orders or law enforcement requests.
Processing is necessary for our legitimate business interests, including fraud prevention, Platform security, network and information security, internal administration, direct marketing (where not requiring consent), and business analytics. We balance these interests against your rights and freedoms.
For certain types of processing — particularly marketing communications and non-essential cookies — we rely on your explicit consent. You may withdraw consent at any time by updating your preferences in your account settings or by contacting support.
We share your personal data only with trusted third parties who assist us in operating the Platform and only to the extent necessary for the purposes outlined in this policy. Recipients include:
To facilitate deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), we share your name, account details, and transaction amounts with licensed payment service providers.
To verify your identity, age, and address, we share copies of your ID documents, proof of address, and biometric data (if applicable) with specialized KYC verification services that perform document authentication and database checks.
When you play games powered by third-party studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft, etc.), your gameplay data (bet amounts, game outcomes, session duration) is shared with those providers for game operation, settlement, and RTP calculation purposes.
We share device fingerprints, IP addresses, transaction patterns, and behavioral data with fraud detection platforms that use machine learning to identify suspicious activity, multiple accounts, and bonus abuse.
Live chat transcripts, email correspondence, and support tickets are processed through third-party helpdesk software. These providers have access to your contact details and the content of your support interactions.
We use third-party analytics services (such as Google Analytics) to measure Platform traffic, user behavior, and marketing campaign effectiveness. These services collect anonymized or pseudonymized data via cookies and similar technologies.
We may disclose your personal data to regulators, licensing authorities, law enforcement agencies, tax authorities, or courts when legally required to do so, when responding to a valid subpoena or court order, or when necessary to protect our legal rights or those of other Players.
No Data Selling: amat4d does not sell, rent, or trade your personal information to third parties for their own marketing purposes. All data sharing is strictly limited to operational necessity and is governed by contractual data processing agreements.
amat4d operates as an international betting platform. Some of the third-party service providers we work with may be located outside of Indonesia, including in jurisdictions that may not offer the same level of data protection as Indonesian law or the laws of our licensing jurisdiction.
When we transfer your personal data internationally, we ensure appropriate safeguards are in place, such as:
For further information on the safeguards we have implemented, please contact our data protection team using the details in Section 15.
We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
All data transmitted between your device and our servers is encrypted using TLS 1.3 (Transport Layer Security). Personal data stored in our databases is encrypted at rest using AES-256 encryption.
Access to personal data is restricted to authorized personnel only on a strict need-to-know basis. All employees with data access are bound by confidentiality agreements and receive regular data protection training.
Our infrastructure is protected by enterprise-grade firewalls, intrusion detection systems (IDS), intrusion prevention systems (IPS), and regular vulnerability scanning. We conduct annual penetration testing by independent security firms.
Our development team follows secure coding practices and performs security reviews and code audits before deploying new features. We maintain a responsible disclosure program for security researchers.
Personal data is backed up regularly to secure, geographically distributed locations. We maintain a tested disaster recovery plan to restore services and data in the event of a major incident.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities without undue delay, in accordance with applicable data breach notification laws.
While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are also responsible for maintaining the confidentiality of your account credentials. Do not share your password with anyone and enable two-factor authentication if available.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of data and the purpose of processing:
| Data Category | Retention Period |
|---|---|
| Account Data | For the duration of your active account, plus 5 years after account closure (for legal and regulatory compliance). |
| KYC Documents | 5 years after the last transaction or account closure (as required by AML regulations). |
| Financial Records | 7 years after the transaction date (for tax and accounting compliance). |
| Betting History | 5 years from the date of bet settlement (for dispute resolution and regulatory reporting). |
| Support Correspondence | 3 years after resolution of the issue (for quality assurance and training purposes). |
| Marketing Consents | Until you withdraw consent, or 2 years of account inactivity, whichever is sooner. |
| Technical Logs | 90 days (unless flagged for fraud investigation, in which case retained for 5 years). |
When personal data is no longer required, it is securely deleted or anonymized so that it can no longer identify you. Anonymized data may be retained indefinitely for statistical and analytical purposes.
Under applicable data protection laws, you have the following rights regarding your personal information:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.
If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly through your account settings.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent. This right is subject to our legal obligation to retain certain data for regulatory and legal compliance purposes.
You may request that we restrict the processing of your personal data in specific situations, such as when you contest the accuracy of the data or when processing is unlawful but you do not want the data erased.
Where technically feasible, you have the right to receive your personal data in a portable format and to have it transmitted directly to another service provider.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. If you object to marketing communications, we will cease sending them immediately.
Where we rely on your consent as the legal basis for processing (e.g., for marketing emails), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the data protection authority in your jurisdiction or in the jurisdiction where amat4d is established.
How to Exercise Your Rights: To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Privacy Request." We will respond within 30 days of receipt. We may require proof of identity before processing your request.
amat4d uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file that is placed on your device when you visit our website.
Some cookies are placed by third-party services such as Google Analytics, payment processors, and game providers. These parties have their own privacy policies governing the use of information they collect.
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect Platform functionality. Essential cookies cannot be disabled without preventing you from using the Platform.
In addition to cookies, we may use web beacons, pixel tags, and device fingerprinting to collect information about your interactions with the Platform and to prevent fraud.
amat4d is strictly intended for adults aged 21 and over. We do not knowingly collect or solicit personal information from anyone under the age of 21. Our registration process requires date-of-birth verification, and our KYC procedures include mandatory age verification through government-issued identification.
If we discover that we have inadvertently collected personal data from a person under 21, we will delete that information immediately and close the associated account. Any funds in the account will be returned to the registered payment method.
Parents and guardians are encouraged to monitor their children's internet usage and to ensure minors do not access gambling websites. If you believe a person under 21 has created an account on amat4d, please contact our support team immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by email (to the address registered on your account) or by displaying a prominent notice on the Platform homepage.
The "Last Updated" date at the top of this document indicates when the most recent changes were made. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy inquiries within 30 days. For urgent account security matters, please use the live chat function on the Platform homepage for immediate assistance.
For questions about your rights or to lodge a formal complaint, you may also contact the data protection authority in your jurisdiction or the jurisdiction in which amat4d operates.
Our support team is here to help clarify any aspect of our data practices. You can also review our Terms & Conditions or explore our FAQ for more information about account security and your rights as a player.